Alright, this is going to be my most complex issue so far. I think.
I have an Option 61C with 8 voice T1s. 1 PRI and 7 DTIs. The PRI is only supposed to be used for incoming calls, and as the very last T1 for outgoing. All of the DTIs are for outgoing calls. Here are the route numbers for your reference:
Route 10 is the PRI
Routes 12-13 and 28-31 are the DTIs.
Right now, outgoing calls hit the routes in this order: 31, 30, 10, 29, 28, 13, 12. Now, as I mentioned before, the PRI is supposed to be only used for incoming calls except in the case where we run out of DTI channels.
So, my question is, how do I re-program the routes so that Route 10 is the last route used for outgoing calls? The PRI is local and most of our outbound calls are long distance, so this slight routing error is costing us a lot of money.
I have an Option 61C with 8 voice T1s. 1 PRI and 7 DTIs. The PRI is only supposed to be used for incoming calls, and as the very last T1 for outgoing. All of the DTIs are for outgoing calls. Here are the route numbers for your reference:
Route 10 is the PRI
Routes 12-13 and 28-31 are the DTIs.
Right now, outgoing calls hit the routes in this order: 31, 30, 10, 29, 28, 13, 12. Now, as I mentioned before, the PRI is supposed to be only used for incoming calls except in the case where we run out of DTI channels.
So, my question is, how do I re-program the routes so that Route 10 is the last route used for outgoing calls? The PRI is local and most of our outbound calls are long distance, so this slight routing error is costing us a lot of money.