patner acs call log issue 1

[phoneguy610]

partner acs programmed call log button

they do get caller id but when the calls come in they do not store in the log

im not the best partner fellow so i assume im doing something dumb

thanks guys

ddcommllc.com
Avaya/Toshiba/SyntelSolutions

ACIS

"Will work for stars

 

[Telecomboy]

You also need to program the extension to collect the calls, not just program a button:

#317 will allow you to log answered calls (by default only missed calls log)
#318 assigns which line will log to the extension
#319 will assign the extension to log all calls into the system (only one extension can do this)