Patching Signalling Server 1

[deelee74]

We have installed a few Succession 4.5w upgrades with Signalling servers at hospitals in the area. I have since learned that version 4.5W has a known issue where a calling party will not hear ringing tone when blind-transferred from an auto attendant. The phone will physically ring, but the caller doesn't hear it on their end. So they think they have been hung up on.

Nortel has a patch for the PBX and another for the signalling server.
I have the patch files, but I have no idea what to do with them. Do I burn them to a CD and use the Sig Serv's cd rom drive? If I do that, do I need to boot the system up with the original install disk?! Can I somehow use hyperterminal and do the install through the maintenance cable?
Also, please refresh what I need to do to add a patch to the PBX. It has been years since I have had to do it.

thanks

 

[dlesap]

Log in element manager. Choose Software in IP telephony category.

Your SS must be selected with the check tab.
That's open an interface where you can browse your PC or any drive where the patch is. Select the patch. Move it to the list using the displayed arrow. Press Load and Activate

 

[Firebird Scrambler]

The method listed above is correct. You can also change the default values for e.g. number of days in service etc to "0" before you install the patch. It really is very easy (and simple) to do. You can do multiple patches!.
This also applies to the media cards & call server.

All the best

Firebird Scrambler
Meridian Programmer in the UK

http://mysite.wanadoo-members.co.uk/firebird_scrambler

 

[dlesap]

Up to 15 patches at once. But patch selection is done one by one...

 

[deelee74]

What do i do for patching a pbx? I have done complete software installation but I have never done a simple patch. Our tech support group usually does the patches over a dial-up connection. This patch was a "read-only" patch, so our support guy didn't have the actual file. He set me up a link to download it. I now have the file on a laptop, but I don't what to do with it. thanks

 

[deelee74]

by patching...i mean adding a new deplist

 

[Firebird Scrambler]

I usually use the new command that came in at V04.00 in LD 143. MDP REFRESH xxx etc to install all of the latest dep lists. It's simple to do, although it can be done via Element Manager.

All the best

Firebird Scrambler
Meridian Programmer in the UK

http://mysite.wanadoo-members.co.uk/firebird_scrambler