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Password Reset

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Sange

Technical User
Jun 10, 2002
85
AU
How does an Administrator reset a Users Password when the User has forgotten it?
 
Hi,
if you mean via Crystal Enterprise authentication then you go into the Crystal Management Console. Select Manage Users, then select the user. Where the password (well lots of ****'s) is overtype that, check that the account is not disabled, you may also want to force the user to change their password on next logon (there is a flag for that also).

Hope this helps,
Alec
 
Hi ShortyA,

I've tried your suggestion and it's worked without any problems.

Thanks
Sandra
 
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