password now case sensitive?

[DeNDT]

system - nortel CS1K 5.5
each staff has their own log in all worked great for years. recently one staff having problems with login - rebuild yada yada . all trouble shooting points to case sensitive? but other users can log in in upper and lower case - all new users added appear to be case sensitive as to how they were entered. can this be changed globally?

 

[Avaya911PLM]

I would check to see if password complexity is on or off.

Turn it on if you want too, and delete all the entries and reenter them under the new rules.

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Fletch
Avaya E9-1-1 Product Manager