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Passing over the UDP - Please for the love of all that is holy help...

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kriegman

kriegman

IS-IT--Management
Oct 31, 2003
6
US
We have an issue that is slowly killing our staff.

We have a Genesys IVR that is going to be migrated to our Avaya MV switch. The IVR is attached via a truckside T1. However that T1 is not ISDN and apparently if the trucnk is not ISDN the DNIS information will not flow over.

My question; is there anyway to make the DNIS flow over short of the current solution we hit upon which is to hardcode the number in a VDN/Vector combo. (Which for us is over 300!!!).

Thanks.
 
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