Partner VS R3.0 - voicemail question 2

[AaronJL]

I have a Partner 4.0 system and have things set up as such:

(5 slot cabinet)
308EC card, Partner VS R3.0 voicemail, Partner 4.0 processor, blank, blank

According to the paperwork I've downloaded from Avaya.com's support site, I have it configured correctly and have added extensions 26/27 to hunt group 7.

When I call into the system from off-site, the voicemail module is defaulted to pick up after 1 ring and then transfer back out to extention 10. This works.

However, if I pick up a partner phone and dial intercom 777 it just rings and rings. Before I set up hunt group 7 when I dialed intercom 777 I got a busy signal immediately.

I've tried setting hunt group 7 for the other sets of extensions the guide recommended (even though I did not move my VS module to the other slots) and got busy signals every time I tried dialing intercom 777.

 

[Telecomboy]

The PMVS works differently than the Partner Messaging. The ports you need to assign are the last (2) on the module. The Partner ACS see's the PMVS as a 206E Module, so the last (2) ports are 30/31.

 

[AaronJL]

This worked great for dialing into the voicemail system but now I have another problem.

I removed ext 26/27 from the hunt group and added 30/31 and now if I just call the system I don't get voicemail to answer at all. I've looked at day/night schedules and the "always on" schedule inside the partner system and it is set to always on right now but Voicemail is not answering.

If I intercom 777, I can get right in and administer the system with no problems.

 

[TouchToneTommy]

Assign the lines to the Auto Attendant in #206-7

 

[AaronJL]

Thank you again! This worked perfectly. Even with a 100 page tome at hand, I very much appreciate Tek-Tips.com and all the helpfulness!