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Partner voicemail messages back

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phonedud

Technical User
Sep 29, 2004
74
US
Have a Partner VM that after deleting message they come back in two days. Has anyone have a fix?
 
Never heard of that happening. Has the user confirmed that the system prompt says "deleted" after they press "*3"?
What is the type and revision of the voicemail?

If it ain't broke, I haven't fixed it yet.
 
I have customers press # right in front of me and then complain that they have deleted the message. Ask them to be sure they are pressing * 3 and ask them to be sure they hear "deleted".
 
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