I suspect what I am seeing is normal, but I am just looking for confirmation and possibly the reason for this to be happening.
This is a very simple set-up. A Partner ACS R7, large Partner Voice Messaging card and (4) Partner 18D Series II telephones. Also have a remote access and backup PC card installed as well. System is configured to back up to the PC card.
Reading how it is good troubleshooting practice to use the Intercom feature to test ports assigned to a voicemail system, I programmed a 1-touch button to ring port 78 and another one to ring port 79. Both buttons have status LEDs.
Everything tested fine and dandy. However, I decided to leave the 2 buttons as is because I have many more buttons than I would ever use for this particular set-up.
Imagine my surprise when, at the top of the hour, say 10:00 AM for example, the red LED for the button that rings port 79 lights up for approx 1 minute and goes out. Then at 30 minutes past, or 30 minutes of (lol), I see the red LED for port 78 go on for about 10 seconds and then go out. During those times when the LEDs are lit, if I push the respective one-touch button, I hear a busy signal.
Both lines and all other extensions appear on my set so I know that nothing is being used at those times. (Installed in my home and nobody is using the phones and no calls are coming in or going out and this happens each & every hour.
My guess is there is an audit of some kind going on every 30 minutes. I am going to try this whole exercise on the system I maintain for my church (Partner ACS R6 & Partner Messaging R6) to see if the same scenario happens over there.
Bottom line question, is the Partner ACS & Partner Voice Messaging undergoing some sort of audit every 30 minutes?
![[ponder]](/data/assets/smilies/ponder.gif "[ponder] [ponder]")
This is a very simple set-up. A Partner ACS R7, large Partner Voice Messaging card and (4) Partner 18D Series II telephones. Also have a remote access and backup PC card installed as well. System is configured to back up to the PC card.
Reading how it is good troubleshooting practice to use the Intercom feature to test ports assigned to a voicemail system, I programmed a 1-touch button to ring port 78 and another one to ring port 79. Both buttons have status LEDs.
Everything tested fine and dandy. However, I decided to leave the 2 buttons as is because I have many more buttons than I would ever use for this particular set-up.
Imagine my surprise when, at the top of the hour, say 10:00 AM for example, the red LED for the button that rings port 79 lights up for approx 1 minute and goes out. Then at 30 minutes past, or 30 minutes of (lol), I see the red LED for port 78 go on for about 10 seconds and then go out. During those times when the LEDs are lit, if I push the respective one-touch button, I hear a busy signal.
Both lines and all other extensions appear on my set so I know that nothing is being used at those times. (Installed in my home and nobody is using the phones and no calls are coming in or going out and this happens each & every hour.
My guess is there is an audit of some kind going on every 30 minutes. I am going to try this whole exercise on the system I maintain for my church (Partner ACS R6 & Partner Messaging R6) to see if the same scenario happens over there.
Bottom line question, is the Partner ACS & Partner Voice Messaging undergoing some sort of audit every 30 minutes?
![[bigsmile]](/data/assets/smilies/bigsmile.gif "[bigsmile] [bigsmile]")