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Partner trunks don't ring long enough before VM
- Thread starter Papagigo
- Start date
twofeathers
Vendor
use fea #117 VMS cover rings, change to 8 rings.
If you had a power failure??? you would most likely have other problems with programming also.
If you had a power failure??? you would most likely have other problems with programming also.
- Thread starter
- #3
I was able to change the number of "intercom" rings for station 10 using #117, but when a call from the "CO" outside arrives to station 10 it rings just 3 times then goes to VM. This is what I need to change 7 or 8 rings.
Any thoughts?
Mike
Mike Higgins
Any thoughts?
Mike
Mike Higgins
TouchToneTommy
Vendor
Use #506-M-LL-X where M is the mode 1=day/2=night, LL is the line number, and X is the number of rings before answer
- Thread starter
- #5
Tommy,
my #506 doesn't have M-LL-X as an option, maybe I have an older one. From reading the book it looks like I need to give "ownership"(#208) of the trunk to station 10. Then what ever ringing options that station 10 has, the ringing will apply to the CO trunk as well. Does this sound right?
Mike
Mike Higgins
my #506 doesn't have M-LL-X as an option, maybe I have an older one. From reading the book it looks like I need to give "ownership"(#208) of the trunk to station 10. Then what ever ringing options that station 10 has, the ringing will apply to the CO trunk as well. Does this sound right?
Mike
Mike Higgins
twofeathers
Vendor
Papa
What release Partner and VM do you have?
What release Partner and VM do you have?
- Thread starter
- #7
The voice mail looks like it's on a card in the processor, the Partner is an ACS 3/8 type with one additional station card..
Twofeathers, I hope I made myself clear in the first post. The deal is that I can change ext 10 to ring 1 to 9 times before going to voice mail no problem. I need the first incoming trunk on this phone to ring 9 times before it goes to VM. It only rings 3 times now, then it's gone. The customer says it worked up until a power failure last week.
Another thing I discover late today. There is a night button on extension 10 that "she says" is always on. I shut it off and called the first line with a cell phone and it just kept ringing and never did go to VM.
What do you think?
Mike
Mike Higgins
Twofeathers, I hope I made myself clear in the first post. The deal is that I can change ext 10 to ring 1 to 9 times before going to voice mail no problem. I need the first incoming trunk on this phone to ring 9 times before it goes to VM. It only rings 3 times now, then it's gone. The customer says it worked up until a power failure last week.
Another thing I discover late today. There is a night button on extension 10 that "she says" is always on. I shut it off and called the first line with a cell phone and it just kept ringing and never did go to VM.
What do you think?
Mike
Mike Higgins
twofeathers
Vendor
Papa......
Do a Feature 59 from Sta 10 and let us know what software release ACS you have.
Do a Feature 59 from Sta 10 and let us know what software release ACS you have.
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