Partner Small Office Edition 3

[cbpapi]

Hello,
I am planning to buy an Avaya PARTNER Soe pohne system, but I have a few questions:

1)The system says it has 8 extensions and 3 CO lines.My question is if the extensions can all be used by analog and system phones, or there is a restriction, such as up to 5 system phones and 3 analog.

My 2nd question is what type of jack does the system use for the extensions. Is it rj-11 like the ordinary, or it has the same jacks as ethernet cables?
And The final question is whether I can change the extensions number. I mean that if you want to call extension labeled 10 at the main unit, you press intercom 10.Can I change so I call intercom 801 to speak with extension 10? In other words, I am asking if I can change my extension's number.

Thank you for your time,
Chris

 

[Dexman]

The Partner ACS SOE is very much like the standard Partner ACS except for the fact that it cannot be expanded. Let me take a stab at the questions.

1) You can connect analog or system phones to any of the 8 station ports, but usually a system phone is connected to extension #10 for programming purposes as well as acting as a receptionist console.

2) System phones require 2 pair wiring, but 4 pair jacks are used to eliminate the need to rewire when upgrading from one of the Merlin Classic systems (206, 401, 820 etc. Those system phones required 4 pair cables).

3) Extension numbers are fixed and cannot be changed.

If it ain't broke, I haven't fixed it yet.

 

[cbpapi]

So I can use my existing wiring in the walls which leads to rj-11 jack outlets which I use right now with SOE?

 

[ignatkarobkin2]

You actually have to take a jack off the wall and see how is it wired. If you have two pairs 3456 in the jack it will work if you cross connect same colors into switch

http://aaa-avad.com

 

[Dexman]

I made a typo with my list of Merlin Classic systems. It should read 206, 410, 820 & 820D.

If I saw generic RJ-11 wall jacks, I'd be looking closely at the wiring. Generally, installers will use 4-pair CAT 3 cable in either a homerun or structured configuration. If you pop open a jack and see standard Bell wiring (Red, Green Black & Yellow), you might want to look into pulling new cables and using jacks designed for structured cabling applications. Leviton & Systimax are two manufacturers that come to mind.

But to get back to your question, yes, you could use standard RJ-11 jacks for station wiring.

If it ain't broke, I haven't fixed it yet.

 

[ignatkarobkin2]

Also you could use CAT5E jacks if wanted on your wall. rj11,14 feets in cat5e jack. Phones have rj45 input. So you can actually connect with ethernet cable if using cat5e jacks. As I mentioned before you will need pair 3456 to establish phone operation

http://aaa-avad.com

 

[cbpapi]

Thank you for your valuable answers.I have two other questions. I currently have an Avaya 6408d+ phone that is working. I know that it is a definity system phone, but could it be used with SOE? If someone has both a phone like this and SOE or ACS 6, can he test it?
Also, I read somewhere that caller id is not passed to ordinary phones. I know that caller info provided by the system, like the name of the caller can not be passed to ordinary single line phones, but what about the caller's number which is provided by the phone company itself?

 

[Dexman]

Nope on the 6408D+. That is strictly a Definity telephone.

As of the R7 processor, Caller ID name & number are passed only to system telephones.

If single line telephones are a must and a Partner Voice Messaging will be used, consider the Avaya 6200 series sets. Their main advantage is that the message waiting LED will work with the voicemail system.

http://metrolinedirect.com/62siliteg1.html

http://metrolinedirect.com/62unsilitew.html

If you will be using Caller ID, then going with Euro II 6D+ sets might well be worth it because Caller ID info will pass to the sets and the message waiting LED will work with the voicemail system.

http://metrolinedirect.com/pa6ddite.html

If it ain't broke, I haven't fixed it yet.

 

[cbpapi]

well, I am planning to buy a SOE Partner for my house and I want to keep my 2 simple wireless phone I have. From what I understood, with ACS 6 ( as I know SOE is based on a non-expandable version of ACS 6), I will be able to see the caller's number on the simple phones. I choosed Partner SOE for my house, because it has voicemail and many features and it doesnt cost much money,compared to other systems, but do you know any other solutions that are at these price rates? Also do you know any seller that sells internationally?

Thank you

 

[Dexman]

I have an R7 processor at my house and I don't remember ever getting Caller ID to work with regular telephones. I could only get it to work with system telephones. Call Waiting ID does not work with system phones.

For a home telephone system, the SOE is a good choice, but, because the system is designed for a business application, some features people expect with their residential service may not be supported.

For international sales, Avaya's website has a listing of Business Partners (both domestic and international). Check it out to see who is available in your particular location.

If it ain't broke, I haven't fixed it yet.

 

[cbpapi]

I know that r7 doesn't pass caller id info to single line phones.Also, I have read all the partner's SOE manual (as I always do before buying sth expensive) and I have seen it has more features that I would need

 

[Dexman]

The work around that I used with our cordless phone at home was to wire it in parallel to the Partner processor. This allows the cordless to display Caller ID info. The downside is that someone can accidently pick up on a system phone and join in on a call and the system phones will not show if the cordless telephone is in use.

Avaya does offer the 3910 cordless telephone, but it is a bit pricy for a residential application.

If it ain't broke, I haven't fixed it yet.

 

[TouchToneTommy]

The upcoming R8 will pass CID to standard S/L phones.

 

[cbpapi]

@ Dexman: Nice idea and I might choose that

@ TouchToneTommy: Do you know the release date of r8?

 

[Westi]

May 2009 as of now, but it might change depending if they find some bugs to fix or if all goes well


Joe W.

FHandw., ACS

If you can't be good, be good at it!