Partner r8 Paging Issue

[hbsurfn]

Customer has a Bogen 35 watt amp and 8 speakers. I replaced an old Spirit system with a Partner ACS r8. I connected via trunk port 5, but the output from the Partner is so low that the paging volume was cut in half over the speakers. I now have all the levels on the Bogen at 10 and the volume is not loud enough. What can I put between the Partner and the Bogen to boost the output coming from CO port 5? I can find no way to adjust the output from the ACS r8.

ACA
CompTIA Convergence+
CCNA
CCVP

 

[rr95]

Is it a Bogen TPU35 amp? If so make sure that the relay contacts are connected from the 2nd pair of the line 5 jack on the ACS to the music mute terminals on the Bogen amp. Also make sure that it is programmed as the loudspeaker paging line (#617).

 

[hbsurfn]

It is a TPU35. Only the tip and ring was connected. That makes sense since it wouldn't work from any of the other trunk ports. But will that boost the output? They also have a music device connected to the amp. I know the problem is from the ACS because when I turn the attenuator up for the music, the music gets loud but the pages are still weak.

thx for the tip

ACA
CompTIA Convergence+
CCNA
CCVP

 

[TouchToneTommy]

You may have to increase the wattage taps at the speakers and reduce the volume of the background music to balance with the paging volume.