Partner R6 T1 Echo Issue

[itsthephoneguy]

Client has a Partner R6 with a T1 card. They are complaining of an echo issue on their lines. I can't replicate when I go out there, but they are calling pretty frequently to report it. Is there a known echoing issue with Partner R6s? If so, a fix?

 

[GilGilmore]

I also have a customer with a PARTNER 6.0 E/W T1. They are also complaining about intermittant echos. I thought it might be the T1 service. WE are changeing at the end of this month. I'll let you know.

 

[GilGilmore]

Hi itsthephoneguy:
I apologize for waiting so long to reply back.
When we changed to a different T1 service the problem went away. So it had to be the service or the cable pair that itwas on. Did you ever find anything?