I JUST INSTALLED A PARTER MESSAGING R1.0 WITH A PARTNER PLUS R4.0 CPU. DURING THE DAY THE VOICE MAIL SYSTEM IS SET FOR IMMEDIATE ANSWER ON LINES 1 THRU 4. THE CUSTOMER WOULD LIKE THE VOICE MAIL SYSTEM TO RING ON ALL LINES AT ALL EXTENSIONS AT NIGHT WHEN THE NIGHT SERVICE BUTTON IS ACTIVATED. I PROGRAMMED A NIGHT SERVICE BUTTON AT EXTENSION 10 AND I ALSO PROGRAMMED THE SYSTEM FOR NIGHT SERVICE GROUP TO RING AT EXT.'S 10, 15 AND 17. THIS REALLY DOSN'T SOLVE THE CUSTOMERS PROBLEM BECAUSE THE SYSTEM AUTOMATICALLY ANSWERS ALL CALLS AFTER 1 RING. IS THERE A WAY TO PROGRAM THE SYSTEM TO ANSWER IMMEDIATELY DURING THE DAY AND AT NIGHT RING 4 X'S BEFORE THE AUTO ATTENDANT GREETING KICKS IN? CAN ANYONE ANSWER THIS FOR ME??? ANYONE?
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PARTNER PLUS R4.0 & VOICE MAIL NITE RING
- Thread starter sue7
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The P+ systems were limited in the hunt delay for automated attendants to immediate or delayed (2 rings). It takes an ACS to specify the number of rings before AA picks up, and also allows a different number of rings from day to night.
Gotta swap CPU hardware for that one, sorry....
Gotta swap CPU hardware for that one, sorry....
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