I have a good one I need help with. Partner plus with Partner mail (stand alone) When a call comes in the phone rings 1 time then the lights go off and do not rinng anymore. BUT, if you call in, you hear the 1 ring then silence. If the person picks up the handset and hits the line that rang 1 time, the 2 people are connected. Its like the system is grabbing the call after one ring, but there is no lights on that line to indicate a call. Put but-set on lines at demarc, everything fine there.
I took the lines out of the voicemail hunt group and shut down voice mail. Didnt fix problem, so I assumed processor. NOPE, swapped out processor. Then figured it was the 206 cards. Swapped them out but did not fix problem. Only thing left is the carrieer....right? Am I missing something? Cant be ASA (Partner PLus).....Help
I took the lines out of the voicemail hunt group and shut down voice mail. Didnt fix problem, so I assumed processor. NOPE, swapped out processor. Then figured it was the 206 cards. Swapped them out but did not fix problem. Only thing left is the carrieer....right? Am I missing something? Cant be ASA (Partner PLus).....Help