partner messaging daily maintenance 2

[Guest_imported]

I have a modem connected to my partner acs system for uploading a large file late every night at the same time. My server access allows me only to upload at a certain time. The upload is about 1.5 hrs, and about 15 minutes before it's done, the modem disconnects.....i have deduced the problem with an Avaya tech to be the 'Daily Maintenance' feature on the Partner Messaging Release 1.0 module....this daily maintenance terminates all calls on the ACS...Avaya wants $400 to dial in and change the maintenance time....

I read through the online guide for the Partner messaging...it states that with a service technician level login, i can change the time myself....the password is the same as the system admin password that i set....DOES ANYONE KNOW OF THE SERVICE TECH LOGIN?....i can't believe they wouldn't tell me....I can just as easily hyperterminal into the RS232 port...any help would be greatly appreciated...

Donald Mack
Struggling Modem User

 

[392]

Old post, but for those taking notes.......

For Partner Messaging R1 RS232 login:

Use RS232 port on PMR1 with 355AF on serial port
or
Dial into system, when AA answers dial **3

at 19200,N,8,1 with a VT100 terminal program.

Login prompt appears.

Use SYSADMIN and system admin password:
allows password reset and some configuration

Use TECH1000 and system admin password:
allows all system admin functions plus
set maintanance time
set IP configurations
view error log
enter data into error log