Partner Messaging Business Schedule Issue 1

[PartnerGuy]

Hello,

I have a Partner ACS R8 with Partner Messaging. The voicemail is set to answer on the Business Schedule Mode. The message changes at the correct time from day to night message but the system will not pick up unless the Night Button is pushed. I tried removing the schedule and reprogramming it again, changed to the Switch Mode, then both Business and Switch Mode then back again to Business Schedule Mode. Checked the VMS Hunt Delay Modes (#506) and Schedule (#507). Lines are set up in Group Call Distribution (#206). The only way I can get the voicemail to answer is to manually push the Night Button. Any help would be appreciated.

 

[TouchToneTommy]

The Weekly Business Schedule only determines WHICH message will play when the auto attendant answers. The VMS Hunt Delay in #506 and the VMS Hunt Schedule in #507 determine if and how many rings before the AA answers. DON'T use the option "Follow BOTH the switch mode and the weekly business schedule", as it doesn't work, and the system will randomly change the mode.