Partner Messaging 999* boxes

[sandman1969]

2 questions.

On a Partner Messageing 7.0 what are the qty 4 999* voicemail boxes used for?

How are poeple leaving a message in 1 of them? How do they accidentally get to those boxes.

Mark

 

[Telecomboy]

9991, 9992, 9993, and 9994 are the general mailboxes. Each one is assigned to an auto-attendant by default. So, 9991 is assigned to auto-attendant 1. During Night service, the default for 0-out's is to transfer the caller to 9991 to leave a message. You can change this to send the caller to extension 10 if you prefer.

 

[sandman1969]

Do you know where the setting is to change the "0" out to 10 during the night mode?
Mark

 

[TouchToneTommy]

Log into the System Administrator's mailbox, then 9 for programming, 3 for Auto Attendants, the AA number, 2 for Night, 6 to modify, 0 for the timeout/0, 9 to confirm change, listen to the options and pick your poison, *# to finish, # to keep the current recording.