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Partner Messaging 1 not updating time from ACS

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DWLaurie

MIS
Dec 7, 2004
125
US
I have ACS version 6 and Partner Messaging version 1. The date and time on the ACS are 05/13/08 and 11:15 am, but the date/time on the Messaging Mocule is 07/09/2007 and 19:39. I thought the PM read the ACS for date/time. What do I do now?

--Dan
 
Also, I wonder if this is related, I cannot RS232 into the PM Module. I have the 355A wired correctly, I have the terminal set to 19200, 8, N, 1, just like it should be. I do get the boot up info, but no matter how many times I hit the Enter key, no login appears. Any ideas fellas??? TTT HELP! :)

--Dan
 
When in doubt, back up both the processor and voicemail and power-cycle.

I believe that the time & date are transferred from the processor to the voicemail via one of the ports assigned to hunt group #7. I'm not sure which one. Check and make sure all of the correct ports are assigned to that group.

If it ain't broke, I haven't fixed it yet.
 
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