I have a customer with partner mail VS. They want to have calls ring back to the transferring extn if the extn transferred to does not answer. If the caller then wants to leave a VM they want to transfer the call straight to VM. Is this possible in a partner system?
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Partner Mail VS
- Thread starter seryozha
- Start date
TouchToneTommy
Vendor
Turn off the Auto VMS Coverage for each extension that has a mailbox. Transfers will return to the extension that transferred it. Then use Transfer to Voice Mail (Feature 14) to send the call to VM.
You may want to put a VMS Coverage button on the phones, Feature 15, and have them turn it ON at night, or calls from the Auto Attendant won't cover.
You may want to put a VMS Coverage button on the phones, Feature 15, and have them turn it ON at night, or calls from the Auto Attendant won't cover.
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