Partner mail vs r5

[ronromano]

Any way to make 0 go back to the AA or disconnect? I'll take either one!

Thanks

 

[AZJeepGirl]

Go into the admin mailbox, option 3 for aa's, choose your aa number, day or night, modify, and then when it starts talking bout selector codes hit star pound. It will then ask about the dial zero option...follow the prompts to set. Be sure that you back out of the system by following the prompts to save until you hear "MENU PROMPT AND MENU DEFINITION SAVED" otherwise your changes aren't stored.

____________________________________
I'd rather be jeepin'! 0|||||||0

 

[TouchToneTommy]

But, no, on VS-R5 you don't have either option. Move to Partner Messaging to get those features.

 

[jinxs]

the only thought I had was to take X10...loop it around to a spare trunk port...assign the spare trunk port to go to the AA...so anytime someone dials 0 from the AA...it will transfer to X10 and then go to the AA. The only issue is that this will apply even when someone dials 0 from a mailbox. So then...u would need to assign personal operators for every mailbox to o to another extension....this solution would only allow 1 call to go to the AA at a time anyway...not the best....Listen to TTT...upgrade.

A.J.

 

[aarenot]

If you put more than one ext that routes to an open trunk port it will handle more than one call.


Hmmm, how to transfer to a disconnect code, or to a destination that disconnects. Will think about it.

 

[jinxs]

aarenot,

Don't forget on the VS, 0 goes to 10...no matter what u do.

 

[aarenot]

jinxs,
Yes, I do agree. I am trying to consider if we can accept that fact, yet find a way to re-direct it from there. Forwarding to a group, a duplicate AA, etc. as some examples. I like to find ways to do things that Avaya says it cannot do. Transferring one call at a time to 10, then this (X10) going to a trunk may suffice, too bad we cannot centrex transfer the call back to the main number.