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Partner mail VS question

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Tripoth

Tripoth

Technical User
Jun 10, 2002
358
US
On Partner Mail VS r4.1, I am having a problem with Caller ID.
The calls are set to go to an auto att. The att. is set for 2 rings to grab the caller ID info.
When the someone presses a selector code to go to an extension the only thin that comes up in the display is the tranferring from voice messaging.
The caller ID info is not passed on until someone actually picks up the phone and then the number displays.
Is there a way to have the system display the caller ID info before someone picks up the phone?
 
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Never mind.
My tech on site didn't let the phone ring twice before checking for Caller ID.
Sorry.
 
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