Partner Mail standalone loses time/date setting

[skip555]

I have a customer with a partner standalone voice mail that is defualting to dec 1980 when it loses power

I have it on a UPS but it defualted again over the holiday weekend.

I assume there is a battery somewere that I need to replace

where is the battery located ? is it a solder in ? Will I lose Bios setting when I replace it ?

 

[itpphoneguy]

Hi Skip555,
It's one of those clock / battery combo's worth $40 - $50 CDN. Looks like a black rectangular block. Just like on the old 286 or 386 boards. You should find it & get the same thing as I think there are about three different types (I've seen on motherboards)
-Chris

 

[exsmogger]

Sounds like you have a R1.8 or R1.9. These are not Y2K compliant and will revert back to 1980 or thereabouts every time it reboots. The only fix I know would be to replace it with a R3 standalone, or any VS Mail or Partner Messaging if you have an available slot.

Brian Cox

http://www.jandjcommunications.com

 

[itpphoneguy]

Hi Brian,
Shouldn't if the battery / clock module is replaced.

 

[TouchToneTommy]

Replace the battery, then reset the date to a time before Y2K that keeps the day and date correct. The year is not referenced in the message headers.

I have a sheet from Lucent that gives the dates to set the VM to, and when to change them to keep up with leap years.