Partner IP Office and Exchange 2010

[jinxs]

Can anyone tell me if the voicemail to email smtp works on exchange 2010. I have never installed partner edition IPO before and I keep receiving the same response of "not supported". Considering it isnt MAPI and we are simply sending a simple SMTP email to the exchange server, I can't see why this wouldn't work. Thank you in advance for your responses.

A.J. Wiesner
AT&D Communications

 

[kwing112000]

Sure this should work for just simple SMTP. the IPO doesnt care what server it sends to as long as it accepts SMTP

Kevin Wing
ACSS Small and Medium Enterprise (SME) Communications
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[jinxs]

That is what I thought as well. Thank you for the confirmation.

A.J. Wiesner
AT&D Communications

 

[CarGoSki]

Don't recall if exchange 2010 suffered the same issue as exchange 2007 where you need to specify a From address.

How exactly do you see the error message?

 

[CarGoSki]

Or stated differently:

What do you have entered for SMTP Server Configuration/ Email From Address?

 

[jinxs]

Thanks CarGoSki, but we haven't sold the system yet. We gave him two quotes, 1 for the Partner Edition IPO and reusing his 18 Partner Euro phones and 1 for an IP Office with 9508 phones. I am hoping he goes for the Latter. I just wanted to make sure that the voicemail to email would work with the Partner Edition and Exchange 2010. My supplier said that it wasn't supported. Hopefully we don't have an issue if he choses the Partner Edition Quote.

 

[CarGoSki]

Gotcha.
Well good luck with the sale.

 

[phonesaz]

From a non-data and non-exchange person's perspective... if you don't have a fixed IP address the voicemail to email won't work. This is a problem I am having with two customers who use GoDaddy for their email since GoDaddy won't give out IP addresses, just server names.

I am finding out that the documentation on this system is a little haphazard (I had a list of discrepancies between the training and the installation manual at one time) so even the Avaya engineers are discovering some things as they go along... at least that's what my distributor says and I have found it to be true. So Avaya's new answer is "its working the way it was intended to work" whatever the heck that means???

 

[chris5225]

Shouldn't this be the forum for the partner ACS--I think they are all in the wrong forum
thanks

 

[CarGoSki]

@phonesaz

If you are having issues with DNS then you can simply point to a DNS server that contains the name to ip for godaddy.

Not sure what exact issue you are having. You can turn on smtp tracing in sysmon to see if the email attempts to be sent.

 

[CarGoSki]

@chris5225

I would say that this is the forum for all versions of Partner including the latest iteration.