Partner ACS

[HiDesert]

what are the known problems with the ACS processor...is
distorted voice over the local lines one of them.

 

[tdaugirdas]

Have not heard of that problem. What kinds of lines? POTs? or Channel-bank? You may want to repost on the Partner systems Forum for better response.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[HiDesert]

Thanks Tom..the lines are Verizon POTS. I'll post this ?
on the other forum

 

[Dexman]

Up until now, the Partner ACS has been a fairly stable system. The R7 processor (current version) has been the exception to the rule. Avaya has had to issue several patches to correct software problems. Sadly, many of the patches fixed 1 problem, but created another. The "K" software seems to be the most stable of them all. The "O" software adds a set of nice features, but it too has been buggy.

If it ain't broke, I haven't fixed it yet.

 

[mforrence]

However, none of the software issues caused distorted voice on CO lines. The ACS is just not that sophisticated. Does it happen on all calls? Have you tested at NID to see if problem is present there as well?
Mike

 

[HiDesert]

All the lines were affected...when you called out...the
caller sounded like they were underwater.

 

[Westi]

it is probably a line issue they are probably using some cheap VoIP equipment take an analog set directly to the line and it will most likely do the same, the Partner System doesn't modulate the analog voice path.I had similar things happening on Telus lines or with cheap LD providers

Joe W.

FHandw., ACS

If you can't be good, be good at it!