Partner ACS with Partner Mail VS 5.0

[telemarksman]

Hi guys and gals, customer has Partner Mail VS 5.0 and when Auto Attendant times out due to no selection call goes to Ext 14. I need the call to go to Ext. 12 and not Ext. 14

Any help here to walk me through it would be nice.
Thanks in advance.

alwayslearning

 

[WikiTech]

The Dial 0 / Timeout action are connected. Do you want clients who Dial 0 to go to Ext. 12 also?

 

[telemarksman]

I do not think business owner at Ext.12 wants calls that press 0 to go to his ext.but I will have to ask him. How about a solution EITHER way?
Thank you.

alwayslearning

 

[TouchToneTommy]

Log into the System Administrator's mailbox, 9 for programming, 3 for auto attendants, 1-4 for the specific AA, 1 for Day, 6 to modify, 0 for Selector Code 0, 9 to modify, finally the extension number and #, then *## to approve your change and keep the recording intact.

 

[telemarksman]

Thanks on both Forums TTT
But is the pw the usual 6 digit one?
or some 4 digit code?
Thanks again for all your help!

alwayslearning

 

[Dexman]

From Sundance user "upstateny":

"default password on the VS voice mails is 4 digits .... once it went to the Messaging voice mails it switched to 6"

I "FEATURE 00"

http://dexman.webs.com/