socalbulldog
Vendor
hi, I'm not that familiar with these smaller systems, so hopefully you can help me......On a brand new Partner ACS 7.0, I know that any extension can transfer a caller directly into another ext's voicemail box (without ringing the phone first). but what if, for example, I'm on a call on say ext 20 (or whatever) and I don;t have time to get particular information from the caller, who says "okay just transfer me into your voicemail box, and I'll leave you all the info there to get later".....can I transfer this caller to my voicemail box (even though I'm using this ext at the time?) do I just transfer the call as normal ? OR transfer using FEATURE 1 4, then my extension number ? or not possible ? thanks much