Partner ACS rel 5 password 1

[JJDiver]

Hello,

I thought I had seen the password I could use to reset a Partner ACS rel 5 password. But after searching, I don't see it.

Can anybody help me, or am I going to have to call and pay Avaya? I have access to the Partner, if that is required.

I would really hate to admit to my bosses that I screwed up, and forgot the password.

Thanks,

Jeff

 

[itpphoneguy]

Hi Jeff,
Go to the "Keyword Search" tab. This topic has been covered many times. I don't want to just print it in the clear. Try "Partner Mail VS Reset". Something is bound to come up. If you can't find it, I'll send it to your email.
-Chris

 

[JJDiver]

OK, I was about to give up, and somehow typed in the password. But, I am not sure what the password I used.

And I can't see where to change the password, while using remote admin. I am reluctant to turn off my laptop, until I figure out how to change the password.

Can anybody help? Please!!!

 

[itpphoneguy]

Hi Jeff,
Sorry, I though you were talking mail VS. Don't know where I got that from.
The Partner ACS password is set in system programming #730, enter. You must be on site, or have someone on site do this. You can not change the system access password with remote administration software. (You can not access a system remotely unless a password has been entered either). Does this help?
-Chris

 

[JJDiver]

Chris,

Thanks, I was wondering if the only way to change the remote password was via local system programming.

Well, I was able to log back in, and I don't really understand it because I was sure I had already tried that password. I thought I had tried all combinations of caps and numlok, but who knows...

I need to spend a bit of time rereading the manuals, I only manage one Partner system, the details escape me. I really hope there isn't a password for system programming, but I bet there is. I can't figure out why I didn't write down all the passwords for this system, unless it was time issues, since it's a branch office--especially since every other password I use at work is noted in a file.

Your response regarding the remote password was helpful, thanks!!!

Jeff

 

[itpphoneguy]

Hi Jeff,
Thanks, there is no password to get into programming via a system phone. Feature 00, left intercom twice ... that's it.
When dialing remotely, random line noise can make a login fail. I have a habit of typing slowly. Especially with WinSPM on a Legend.
Use the guide in the back of the programming manual, it's much faster. The Partner is one of my favourite systems.
-Chris

 

[JJDiver]

Good news, thanks for the information. If I need to, I can change the remote admin password, without paying big bucks to Avaya!

Chris, thanks, thanks, thanks!

Jeff