PARTNER ACS R6

[michaelr29]

CUSTOMER HAS AN ACS R6 PROCESSOR WITH 2 308EC CARDS AND 1 206EC MODULE. AT TIMES, AFTER DIALING AN 800 NUMBER FOR A BANK,CAN NOT AFTER DAIL OPTIONS AFTER CONNECTING. HAPPENS ON ALL DIAL TONE LINES. CUSTOMER CAN RESET THE SYSTEM WITH A POWER DOWN AND AFTER DAILING IS FINE FOR A DAY OR TWO. WE HAVE CHANGED OUT THE PROCESSOR AT LEAST 4 TIMES, AND THE 308EC CARDS ONCE. WE HAD THIS PROBLEM ONCE BEFORE AND IT FINALLY ENDED UP BEING A 206 PROCESSOR UNIT IN THE 4TH SLOT BEING USED AS A 206 LINE STATION CARD.

 

[Dexman]

Given the age of 206 cards, I'm not surprised that they could do something like that. I suspect that heat build-up can cause problems too.

My favorite word, when it comes to dealing with older modules is "upgrade".