Partner ACS R5 - Remote Admin Questions.

[Scotta98]

Hello, I have a partner acs R5 system with a 308EC R1 expansion, a Partner messaging R1 & a Partner messaging 2 port card. I also have a Backup/Restore PC Card. All housed in a 5 slot holder.

I use the Partner Messaging R1.0 Admin software to administer the VM functions and now I would like to use the Partner ACS R6 PC Administration software release 6.0, version 6.0.0.6.

My problem is, I connect to VM via the LAN but the PC admin must connect via modem. That's where I run in to the problem. Everything seems to point to ext 76 as the internal modem but trying to connect or transfer to that modem fails. I did read that perhaps I need a remote administration card? Does anyone know if this is true? Do I have to buy this or does my current config have an internal modem and I am missing something else.

Any help would be greatly appreciated. Thanks in advance.

 

[telprog]

Yes the all in one card, backup restore, remote card is needed, you should have got one with the system.

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http://www.tel-programmer.com

 

[Scotta98]

Thanks for the response. What can I say, I bought the phone system used only the VM unit was new. Any sggestions on where I can get and how much it will cost? So I can throw away the backup/Restore card?

 

[telprog]

Did you look at the card to make sure it's not a all in one card, it will say remote on it.

A trusted source for years.

http://www.tel-programmer.com

 

[Scotta98]

NO, its a plain old Backup/Restore PC Card that I bought to backup the existing phone programming. So it looks like I have to buy the backup/restore card. Does the purchase of this also upgrade me from a R5 to R6? Any idea how much?

 

[telprog]

Yes you can get a one time R6 upgrade , backup and restore, remote card. it will give a one time upgrade to R6 then it's just a backup and remote card.

A trusted source for years.

http://www.tel-programmer.com

 

[Scotta98]

Thank you for your time and effort answering my questions. It is very much appreciated!

So can you recommend where I could get one of these and how much should it cost me? Thanks again,

Scott.

 

[telprog]

They list for 500, but we usualy sell them for about 385. I'm sure allot of techs on the board can get them for you. If not give me a call.

A trusted source for years.

http://www.tel-programmer.com