Site has an ACS R8 processor that was recently replaced. Now on incoming calls, most of the extensions (including the Receptionist at Ext. 10) blink on the incoming line button, but don't ring. Only 2 extensions and the company cordless phone are ringing. Should I be checking Hunt Group Extensions (#505) and Group Call Distribution (#206) to make sure all of the extensions and lines are assigned, something else, etc?
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Partner ACS - Incoming Calls Not Ringing to All Phones
- Thread starter jokermia
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Telecomboy
Programmer
Line ringing is the option, under centralized programming in the manual.
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You were correct, TCB - I went in and changed all the extensions to Immediate Ring. I think the system didn't get reprogrammed completely when the replacement processor was installed, and there was no B&R card to restore from. Thanks for your help!
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