Partner ACS 6 Call Park 2

[gromcal]

Is it possible to program a button to park a call? Right now they would have to transfer the call to thier own extension, then dial the extension they want to transfer. Can the first half of that be programmed?

Thanks.

 

[TouchToneTommy]

Put an auto intercom button for your OWN extension on your phone. That is your park button. Pick a button without a light, or put a piece of tape over the LED's, under the desi.

To park a call, press transfer and then press your park button.

 

[1043]

I'm curious and always wanting to learn something new. What would the park button be used for? I have installed tons of these and never have had anyone ask for or even mention a park button.

 

[TouchToneTommy]

Pool Mode, or S/L Cordless phones. You transfer the call to yourself, and use Intercom-6-Your Ext. No. to retrieve it.

 

[gromcal]

after i hit transfer then my extension nothing happens. Am i missing something?

 

[gromcal]

Oh i forgot something. What is a flash button? I do not have it on my phones, do i need to program it as well to get call parking to work?

 

[TouchToneTommy]

After you press Transfer and your own extension, you will hear silence. Hang Up!

To retreive the call, from any extenson, press Intercom, dial 6 and the extension number that parked the call.

Single line phones need a Flash button to transfer calls. Flashing on a S/L phones will bring you to an Intercom dial tone. A Flash button on a Multiline phone will flash the CO line, for Centrex transfer or Call Waiting.

 

[gromcal]

Oh so people who do not have access to the line4 button will be able to pickup the call. Great.

 

[1043]

S/L sets, now I understand. Thanks TTT.