Partner ACS 6.0 + Partner Messaging 1.0 & distinctive ring line

[smithbe40]

Is there a way for a Partner system to route a call to a specific auto attendant based on a different distictive ring pattern (double ring, for instance)? AA 1 handles the calls on Line01, but Line01 also does a double ring if a customer calls on the other phone number. (AA 1 picks it up picks it up as expected..) I suppose they could implement a distintive ring router before the Partner, but I'm just curious to know if that's necessary. Thanks,

 

[Dexman]

Not that I'm aware of.

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[phoneguyjr]

Distinctive ring from the central office is not supported on a partner phone system. This is from an ACS R8.0 Manual. please read the last one of the considerations.

Distinctive Ring (#308)
Use this feature to determine whether calls should ring at a tip/ring device using the system’s
distinctive ringing patterns—different patterns for outside, intercom, and transferred calls—or
whether all calls to the tip/ring device should ring like outside calls.

Considerations
? Change the setting to Not Active if a tip/ring device such as a modem or answering machine
does not pick up intercom or transferred calls.
? If distinctive ring is set to Not Active for an extension with both a system telephone and a tip/
ring device, the system telephone continues to use the system’s distinctive ringing patterns,
but all calls ring at the tip/ring device using a single ring burst.
? The system does not pass distinctive ringing patterns generated by a PBX or central office
through to extensions (regardless of the setting for this feature).

 

[mforrence]

One solution would be to use a "ring decipher" unit in front of the phone system - route "Cadence A" calls to Partner CO position 1 and "Cadence B" calls to Partner CO position 2. You could then route to unique automated attendants (assuming that you're not using Partner Voice Messaging - which only supports one AA anyway).
Mike

 

[EmuDan]

If you have multiple lines, you could use Unique Line Ringing (#209) to differentiate, but I don't see how it could be done with just one line.

Dan