Partner ACS 6.0 2nd Incoming Call Caller ID Display Question.

[nascomm1]

Hello All,

I have a customer that called me today and asked why while he is on a call the caller ID of a second incoming line will not display on his set. I service quite a number of these systems and never took notice of whether or not a second incoming call on a set in use displays CID info or not and don't recall that as being a programmable option. Anyone have any ideas?

TIA

Vince

 

[TouchToneTommy]

Add an "Inspect" button, F-17, on a button with lights.

While on a call, and another line is ringing, press Inspect, the LED flutters, press the line you want to see the CID on, press Inspect again to leave the mode.