Partner ACS 5 line pulling 2

[gromcal]

How can i change an extension so that when someone picks up the phone; A: it pickps up a line not the internal intercom and B: they pickup the last phone line(so if they have 6 phone lines it will pickup line 6)

Thanks.

 

[dagwoodsystems]

The feature is called Automatic Line Selection. You can read about it on Page 5-3 (Acrobat page 171) of the Partner ACS Installation, Programming and Use manual, which can be found at support.avaya.com.

The programming is described as follows:

1. Press <FEATURE> 0 0 at extension 10 or 11.
2. Enter the number of the extension to be programmed for Automatic Line Selection.
3. Press **.
4. Press the line, pool, or i buttons in the desired order. The valid entries for Automatic
Line Selection depend upon the type of extension:
? Key Extension: Outside system lines, Left Intercom (the factory setting)
? Pooled Extension: Pool 880 button 1, button 2, Left Intercom, Right Intercom (the factory setting), Pools 881- 883, individual lines
5. To exit Automatic Line Selection, press **.

 

[mforrence]

Dagwoodsystems forgot a few steps. After his step 1, should be:
Press LEFT intercom Button Twice
Press RIGHT intercom button once

Continue with Dagwoodsystems' step 2.

Add step 6: Press Feature 00 to exit.

MIKE

 

[dagwoodsystems]

Thanks, mforrence. I copied it straight from the manual (which is obviously wrong, too) without giving it further thought.

 

[gromcal]

Thanks, I could not think of the "Avaya" phrase for it either (automatic line selection)