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Partner ACS 3.0 lost power

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Jan 15, 2014
19
US
Hi to all. I'm helping a friend on a Partner ACS 3.0 with a Partner Voice Messaging PC card R 2.0.1. System lost power and batteries were dead. Have sense replaced. Biggest problem is all calls are being picked up by the AA. From reading this site, I have done the #505 for port 78 and 79, #306 for the hunt group, #206 to assign lines to AA, and 506 for day mode, yet all calls make half of ring then into AA. When I call port 78, I prompted for login info, but when I call port 79, it goes into the AA immediately.
Any help is greatly appreciated. Have done some Norstar programming but this is a bit different .
Thanks again







 
You need to turn off line ringing for ports 78 & 79 that will stop the auto pick up. I would double check the #505 programming for port 78.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'
 
Struck me you may not know how to turn off line ringing on an extension. F00 Left IC twice and Right IC once to get to central programming. Go to the ext number and hit the line key until it flashes fast. That turns off ringing for that port. It was a flaw that was fixed in later revisions.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'
 
Thank you. That solved my issue. It's setup to transfer to extension 10 from the greeting but there does not appear to be a mailbox setup for 10. When I go into VM admin to assign a voicemail it ask for a mailbox number. Not sure what that number would be ?
 
I believe my issues are solved. Thank you again. I really appreciate your help.
Great site!
 
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