streaker1974
Technical User
My customer has a Partner ACS R6.0 with 5 lines. One of the users has an 18D. Sometimes when she dials out, it dials the wrong number. The right number is displayed, but it dials a completely different number. I have replaced the phone-no help. Moved it to a different port in a different module. It worked for about a month, and then went back to misdialing. I'm at a loss. Nobody else is having this problem. As a matter of fact, when it happens, she can go to another phone, and it dials just fine. I thought it was a line issue, but it does it on any line she picks. If I unplug the phone, and plug it back in, it works for an hour or two, then goes back to misdialing. Any help would be greatly appreciated. Thanks!