Partitioning Possibilities on a Legend 6.1 1

[grind247]

I have a customer that is leasing out space and allowing them the use of their system but not their DID's. They have to have their own POTs lines put on the phones they gave them with a 3 digit extension to avoid any conflict with their T that is pushing 4 digits. I wanted to know what possibilites if any and/or steps do I need to take to do the following.........

1. Make sure the tenants that she does want to have access to her Pool group to dial out don't have it.

2. Give these tenants VM access on their 3 digits extentions from their pots lines.

 

[TouchToneTommy]

You could put the tenant's lines into their own pool, and renumber it to "8". Give them access to pool dial out code 8 as well. Through ARS restriction, set the tenants up so when they dial 9 and ANY number, they get wave off. They will dial 8 plus their outside number.

VM is no problem. They will still be dialing the same 4 digit extension number to log in, unless you set up a phantom extension and point it to their own auto attendant. Then teach them to dial the auto attendant, and dial *7 to log in.

Be aware that you CAN'T remove the tenants from the All Page group, 799. If the main company uses it a lot, it will drive them nuts! (voice of experience on this one)

 

[grind247]

Thanks Tommy but it is more than one tenant so how would that play out? and the customer want them to have 3 digit extentions so there will be no conflict with any of their lines in case they want to expand and add another range on their T. They don't use the all page (TG)so thats not the issue, customer basically does not want any thing they need to interfere with their operation

 

[TouchToneTommy]

Well, even with multiple tenants, it just a matter of putting their lines in a seperate pool, and renumbering that pool to a single digit that doesn't conflict with anything else. Then by lowering their FRL and giving them access to the Pool Dial Out Code, they can only access their own lines.

Or, if they don't have very many lines, you could consider just assigning the lines a "private" lines to each extension, making their receptionist the "principal user" for voice mail/auto attendant coverage.

Also, don't forget to make the "personal operator" for each mailbox point to the tenant's operator, otherwise 0-outs from mailboxes will end up at the primary operator!