Partition Group Setup

[Subtech]

I need some help setting up partition groups. Here is why I need the groups. I have one PPN and two EPN's and have DID numbers assign to each. The problem is, if I use a DID number that is assigned to an EPN and use the number in the building with the PPN and dial 911 from that number, the 911 operator will get the address of the building where the EPN is, not the building where the DID number is assigned. The same is true if I assign a number from the PPN in the building with the EPN. I should also state that I have two local ISDN trunks going to all PBX locations. They are all in one trunk group for use by every user, I don't want to break this trunk group up. Have called local carrier and they say there is nothing they can do. I have called Avaya and they advise setting up Partition Groups, of course there willing to help for a price.

Has anyone done this or have a solution for this problem.

Thanks Bob

 

[ideal]

In order to provide you with this info we need to know your software level. This is due to the fact that it is carried out differently prior to R7.

 

[Phonetech]

Subtech,

There are alternatives to creating Partitioned groups. I posted a simular question a while back, check out this link: thread690-191712