Using a bcm400 without call center. know of a way to put calls in a queue?
we could use the park feature but no way to view parked calls very easily and prioritize those calls.
several calls are held for tech support and tie up customer service lines.
Thanks for your suggestions.
we could use the park feature but no way to view parked calls very easily and prioritize those calls.
several calls are held for tech support and tie up customer service lines.
Thanks for your suggestions.