Park Button stays on IP500V2 9.0.200.860

[Telecomboy]

As the title states, I have a client with an IP500V2 R9.0.200.860 with 9641 IP Telephones and a PRI. Here is the scenerio: Call rings in, call is answered by receptionist, call is put on Park 1, call is picked up from another phone, Park 1 clears on all phones except the reception phone still shows a call on Park 1. If you put the call back on Park 1, pick it back up, then it clears from Park 1 on the reception phone. All phones are 9641's. It happens every time. I really don't want to upgrade to R9.0.3.941 as it seems to be very buggy. Has anyone else had this issue? I searched the forum and didn't find anything.

 

[smokinjoe2938]

Does this happen on all parked calls from reception?

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.

 

[rocky0217]

I am currently in the process of applying the critical patch for R9.0.3.0.941. I have seen a bunch of issues with bridged appearances and line appearances but nothing stating park. You may want to give it a shot.

 

[mikeg826]

Never liked the Call Parking in the IPO, until this release - Been converting all my sites to use the "Call Park and Page" feature, as I don't have to worry about slots - just set a range and let the system assign the slot. and the unparking is easier as well.

>mike

ACE - IP Telephony

 

[amriddle01]

The old way was as easy as it gets, call is parked on a key and that key lights on all phones and phone managers etc with it, press it to get the call, even a monkey could do it

 

[smokinjoe2938]

Exactly do not understand why people had so much issues with a simple feature

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.

 

[mikeg826]

easier now IMO - dial 3-digit code (or what ever you decide) and you unpark it - don't need the button on all phones, or hunt for where someone's park button is, and can be picked up from a analog the same as deskphone.



ACE - IP Telephony

 

[Telecomboy]

It does happen on all parked calls from reception. Or any phone for that matter. If someone in one of the offices grabs an inbound call and then parks it. It stays on at that extension while clearing at all other extensions. It is tied to the extension that parks the call.