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Parent / Child Ticket association.

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geoffreym

geoffreym

Technical User
Apr 8, 2002
3
GB
I have the need to create a Parent/Child Ticket association.
So basically instead of creating multiple No of calls for a specific incident I can have a master ticket and create entries for user that have the same problem. I hope this makes sense
 
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email me at remedypro@nyc.com and i will send you the doc file i have on it.
 
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