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Parameter script error w/ CR11

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ImArchimedes

Technical User
Sep 25, 2007
62
On one user's computer, when running report to pull dates with parameter field, all objects on the pop up box show red x's and the calendar graphic can't be pulled up. When we try to, he gets a script error. Furthermore, if we try to enter the actually text value for the date range, we get that same script error. My first thought was maybe Java version conflict but he is up to date. He does have CR v7 install on this box as well. Could this cause the problem? Have any of you had this issue? Also, do you know what utility CR is using to generate that calendar object? Thank you all for your help.
 
Which versions are installed on each computer? and in what order were they installed?

'J
 
This was cross posted here: thread767-1433406

We are using CR 11.

I think the issue is somehow related to BO XI being installed too. I took a look at a machine that only had CR XI on it and the "C:\Program Files\Business Objects\common\3.5\crystalreportviewers115" folder has only an "images", "include" and "prompting" folder.

However, on a machine that has both BO and CR XI installed, the "crystalreportviewers115" folder contains many more subfolders. On all machines with bo BO and CR XI installed this problem occurs.

I have tried replacing the "crystalreportviewers115" folder with the same folder from machine without BO XI installed, but the same issue still happens.
 
Ido, thanks for the tip. I can't test it out though as I don't have access to the computers in question anymore. However, if it happens again I'll check scripting and let everyone know if it worked.

Thanks again! ;-)
 
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