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Panasonic TES824 DISA Auto Attendant not Working

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johntel

Technical User
Feb 26, 2011
45
QA
Panasonic system TES824 auto attendant services is enabled and recorded message.
welcome message,Thank you for calling Company , if you know the extension number please dial now or press 0 for operator
if the user press 0 going to operator but when the user press the ext number not working any suggestion.

Trunk 1

disa OGM1

DISA AA

0 101

 
Under Prog 7.1 have you set DISA Incoming Dial Mode to With AA?
Then click on each Extension in the AA table and click edit - one at a time,
E.g
0 [Extension 101]
1 [Extension 102]
.
.
.
9 [Extension 108]


 
"if you know the extension number please dial now" when caller dial the extension number from 102 - 124 busy tone is hearing
 
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