Trying to troubleshoot a problem with a TA-824 system with 18 KX-t7731 phones and a couple SLT phones.
System has been operational without problems for approximately ten years. Starting a couple of months ago, once in a while dialing seems to be misinterpreted by the phones or phone system.
Example, user dials a 10 digit phone number on any of the 6 CO lines and phone system sends a slightly different number to the CO line to dial, so that call either doesn't go thru or ends up calling a wrong number.
Problem has presented with Vonage VOIP lines as well as regular POTS copper phone lines.
I thought I had identified that one of the paralleled SLT phones was causing the problem, so I disconnected it and everything worked fine for a couple weeks, but problem presented again yesterday even though the SLT has not been reconnected.
Any tips or ideas of what to check?
Any help is much appreciated. Thanks
System has been operational without problems for approximately ten years. Starting a couple of months ago, once in a while dialing seems to be misinterpreted by the phones or phone system.
Example, user dials a 10 digit phone number on any of the 6 CO lines and phone system sends a slightly different number to the CO line to dial, so that call either doesn't go thru or ends up calling a wrong number.
Problem has presented with Vonage VOIP lines as well as regular POTS copper phone lines.
I thought I had identified that one of the paralleled SLT phones was causing the problem, so I disconnected it and everything worked fine for a couple weeks, but problem presented again yesterday even though the SLT has not been reconnected.
Any tips or ideas of what to check?
Any help is much appreciated. Thanks
