PANASONIC NS 700 NAME/NUMBER

[chazrc]

We are not getting name, only number on the new NS 700. This is a PRI site that we cutover from a Comdial system this week.

Here is a trace I captured this AM

Thanks,
Chaz

CO->PBX No.9 Port:1 (elapsed time from LPR reset) 17/09/23 06:49:57
L2: I SAPI:0 TEI:0
L3:
SETUP crn:0423 (O)
Bearer Capability: 80 90 A2 (Speech Mu-Law)
Channel Identity: A9 83 81 (channel=B1 excl.)
Display: 43 20 46 4F 52 43 45
Calling Party Number: 21 81 39 37 32 36 32 35 31 31 30 30
Type of Number= National Number, Numbering Plan= ISDN/Telephony
Number= 9726251100
Called Party Number: 80 36 31 30 30
Type of Number= Unknown, Numbering Plan= Unknown
Number= 6100
02 01 00 00 08 02 01 A7 05 04 03 80 90 A2 18 03
A9 83 81 28 07 43 20 46 4F 52 43 45 6C 0C 21 81
39 37 32 36 32 35 31 31 30 30 70 05 80 36 31 30
30



PBX->CO No.10 Port:1 (elapsed time from LPR reset) 17/09/23 06:50:01
L2: I SAPI:0 TEI:0
L3:
CALL PROCEEDING crn:0423 (D)
Channel Identity: A9 83 81 (channel=B1 excl.)
00 01 00 02 08 02 81 A7 02 18 03 A9 83 81

PBX->CO No.11 Port:1 (elapsed time from LPR reset) 17/09/23 06:50:01
L2: I SAPI:0 TEI:0
L3:
ALERTING crn:0423 (D)
Progress Indicator: 81 88
Description= "In-band information or appropriate pattern now available"
Location= "private network serving the local user"
00 01 02 02 08 02 81 A7 01 1E 02 81 88



PBX->CO No.12 Port:1 (elapsed time from LPR reset) 17/09/23 06:50:17
L2: I SAPI:0 TEI:0
L3:
CONNECT crn:0423 (D)
00 01 04 02 08 02 81 A7 07

CO->PBX No.13 Port:1 (elapsed time from LPR reset) 17/09/23 06:50:17
L2: I SAPI:0 TEI:0
L3:
CONNECT ACK crn:0423 (O)
02 01 02 06 08 02 01 A7 0F



CO->PBX No.14 Port:1 (elapsed time from LPR reset) 17/09/23 06:50:33
L2: I SAPI:0 TEI:0
L3:
DISCONNECT crn:0423 (O)
Cause: 82 90
Cause Value= "#16 Normal clearing"
Location= "public network serving the local user"
02 01 04 06 08 02 01 A7 45 08 02 82 90

PBX->CO No.15 Port:1 (elapsed time from LPR reset) 17/09/23 06:50:35
L2: I SAPI:0 TEI:0
L3:
RELEASE crn:0423 (D)
Cause: 80 90
Cause Value= "#16 Normal clearing"
Location= "user"
00 01 06 06 08 02 81 A7 4D 08 02 80 90

CO->PBX No.16 Port:1 (elapsed time from LPR reset) 17/09/23 06:50:35
L2: I SAPI:0 TEI:0
L3:
RELEASE COMPLETE crn:0423 (O)
02 01 06 08 08 02 01 A7 5A

 

[obtsystems]

I don't see the name coming in on that trace.We don't receive names on pri here so we have to put the names and numbers in the speeddials and it will pull the name from that, could that be the case on the old system

 

[chazrc]

No. This is name coming from the carrier. The NS 700 is not providing the name, just number on an inbound call

Thanks,

 

[obtsystems]

I don't see the name in the trace, as we don't have this option in this country only thing I can see is
Calling Name Identification Presentation (CNIP) enables the calling party's name to be shown
on the display of the called party's telephone when a call is received.
This is one of the ISDN supplementary services. programmable from the Port Property - PRI Port

it is no by default on our systems

 

[chazrc]

I bet I need to reboot after the change.

Here is the trace

CO->PBX No.33 Port:1 (elapsed time from LPR reset) 17/09/24 06:26:58
L2: I SAPI:0 TEI:0
L3:
SETUP crn:0426 (O)
Bearer Capability: 80 90 A2 (Speech Mu-Law)
Channel Identity: A9 83 81 (channel=B1 excl.)
Display: 43 20 46 4F 52 43 45
Calling Party Number: 21 81 39 37 32 36 32 35 31 31 30 30
Type of Number= National Number, Numbering Plan= ISDN/Telephony
Number= 9726251100
Called Party Number: 80 36 31 30 30
Type of Number= Unknown, Numbering Plan= Unknown
Number= 6100
02 01 18 18 08 02 01 AA 05 04 03 80 90 A2 18 03
A9 83 81 28 07 43 20 46 4F 52 43 45 6C 0C 21 81
39 37 32 36 32 35 31 31 30 30 70 05 80 36 31 30
30

PBX->CO No.34 Port:1 (elapsed time from LPR reset) 17/09/24 06:26:59
L2: I SAPI:0 TEI:0
L3:
CALL PROCEEDING crn:0426 (D)
Channel Identity: A9 83 81 (channel=B1 excl.)
00 01 18 1A 08 02 81 AA 02 18 03 A9 83 81

PBX->CO No.35 Port:1 (elapsed time from LPR reset) 17/09/24 06:26:59
L2: I SAPI:0 TEI:0
L3:
ALERTING crn:0426 (D)
Progress Indicator: 81 88
Description= "In-band information or appropriate pattern now available"
Location= "private network serving the local user"
00 01 1A 1A 08 02 81 AA 01 1E 02 81 88



PBX->CO No.36 Port:1 (elapsed time from LPR reset) 17/09/24 06:27:14
L2: I SAPI:0 TEI:0
L3:
CONNECT crn:0426 (D)
00 01 1C 1A 08 02 81 AA 07

CO->PBX No.37 Port:1 (elapsed time from LPR reset) 17/09/24 06:27:14
L2: I SAPI:0 TEI:0
L3:
CONNECT ACK crn:0426 (O)
02 01 1A 1E 08 02 01 AA 0F



CO->PBX No.38 Port:1 (elapsed time from LPR reset) 17/09/24 06:27:20
L2: I SAPI:0 TEI:0
L3:
DISCONNECT crn:0426 (O)
Cause: 82 90
Cause Value= "#16 Normal clearing"
Location= "public network serving the local user"
02 01 1C 1E 08 02 01 AA 45 08 02 82 90



PBX->CO No.39 Port:1 (elapsed time from LPR reset) 17/09/24 06:27:22
L2: I SAPI:0 TEI:0
L3:
RELEASE crn:0426 (D)
Cause: 80 90
Cause Value= "#16 Normal clearing"
Location= "user"
00 01 1E 1E 08 02 81 AA 4D 08 02 80 90

CO->PBX No.40 Port:1 (elapsed time from LPR reset) 17/09/24 06:27:22
L2: I SAPI:0 TEI:0
L3:
RELEASE COMPLETE crn:0426 (O)
02 01 1E 20 08 02 01 AA 5A

 

[chazrc]

CNIP is on in SUPP service. Still not showing name. Maybe AT&T is not sending it. Although the customer stated they were getting name

CO->PBX No.29 Port:1 (elapsed time from LPR reset) 17/09/24 06:43:51
L2: I SAPI:0 TEI:0
L3:
DISCONNECT crn:0428 (O)
Cause: 82 90
Cause Value= "#16 Normal clearing"
Location= "public network serving the local user"
02 01 02 04 08 02 01 AC 45 08 02 82 90

PBX->CO No.30 Port:1 (elapsed time from LPR reset) 17/09/24 06:43:51
L2: I SAPI:0 TEI:0
L3:
RELEASE crn:0428 (D)
Cause: 80 9F
Cause Value= "#31 Normal unspecified"
Location= "user"
00 01 04 04 08 02 81 AC 4D 08 02 80 9F

CO->PBX No.31 Port:1 (elapsed time from LPR reset) 17/09/24 06:43:51
L2: I SAPI:0 TEI:0
L3:
RELEASE COMPLETE crn:0428 (O)
02 01 04 06 08 02 01 AC 5A



CO->PBX No.32 Port:1 (elapsed time from LPR reset) 17/09/24 06:44:04
L2: I SAPI:0 TEI:0
L3:
SETUP crn:0429 (O)
Bearer Capability: 80 90 A2 (Speech Mu-Law)
Channel Identity: A9 83 81 (channel=B1 excl.)
Display: 43 20 46 4F 52 43 45
Calling Party Number: 21 81 39 37 32 36 32 35 31 31 30 30
Type of Number= National Number, Numbering Plan= ISDN/Telephony
Number= 9726251100
Called Party Number: 80 36 31 30 30
Type of Number= Unknown, Numbering Plan= Unknown
Number= 6100
02 01 06 06 08 02 01 AD 05 04 03 80 90 A2 18 03
A9 83 81 28 07 43 20 46 4F 52 43 45 6C 0C 21 81
39 37 32 36 32 35 31 31 30 30 70 05 80 36 31 30
30



PBX->CO No.33 Port:1 (elapsed time from LPR reset) 17/09/24 06:44:05
L2: I SAPI:0 TEI:0
L3:
CALL PROCEEDING crn:0429 (D)
Channel Identity: A9 83 81 (channel=B1 excl.)
00 01 06 08 08 02 81 AD 02 18 03 A9 83 81

PBX->CO No.34 Port:1 (elapsed time from LPR reset) 17/09/24 06:44:05
L2: I SAPI:0 TEI:0
L3:
ALERTING crn:0429 (D)
Progress Indicator: 81 88
Description= "In-band information or appropriate pattern now available"
Location= "private network serving the local user"
00 01 08 08 08 02 81 AD 01 1E 02 81 88



PBX->CO No.35 Port:1 (elapsed time from LPR reset) 17/09/24 06:44:21
L2: I SAPI:0 TEI:0
L3:
CONNECT crn:0429 (D)
00 01 0A 08 08 02 81 AD 07

CO->PBX No.36 Port:1 (elapsed time from LPR reset) 17/09/24 06:44:21
L2: I SAPI:0 TEI:0
L3:
CONNECT ACK crn:0429 (O)
02 01 08 0C 08 02 01 AD 0F

 

[obtsystems]

I looked at a trace on one of our systems and the display option is not on ours, you called from the same number on each trace and the hex is the same on display, looks like a short name. call in with a different phone and see if that changes, if it does it is properly the

Sorry I cant be any more help, but as I said before, we don't have this name service here and you maybe better off contacting Panasonic support in your area, I am sure they have come across this issue before

 

[chazrc]

Thanks OBT. nothing we do adds the CLIP or CNIP item in the trace. Panasonic will have to tell us what the issue is.

Chaz