Hi Guys,
I need a solution for a following
1) call landing on reception group
2) After 7 rings if no one picks up , it should play the message" all our agents are busy kindly leave a message and someone will get back to you"
this message can be saved in any group or extension
i have the following setup
NS 500 with SD card.
The message is the same as above , there is no press 1 or 2 to leave a message...
The client is using this message or another group so cant change the message.. and this should play in lunch mode for this seperate reception group....
thanks
I need a solution for a following
1) call landing on reception group
2) After 7 rings if no one picks up , it should play the message" all our agents are busy kindly leave a message and someone will get back to you"
this message can be saved in any group or extension
i have the following setup
NS 500 with SD card.
The message is the same as above , there is no press 1 or 2 to leave a message...
The client is using this message or another group so cant change the message.. and this should play in lunch mode for this seperate reception group....
thanks