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Technical User
I just added a KX-TVA50 to our KX-TD1232 (ROM P211H01114A) and would like to set up a very basic Voice Message system:
- inbound calls are answered by a person and forwarded to an extension
- if extension does not answer or is busy, the call is forwarded to the extension's mail box
- I do not want to use the FWW/DND button on the phone set (I do not want a user/subscriber to disable the FWD feature, nor do I want to see a red light always on or flashing on every telephone)
> We have been using the KX-TD1232 for several years and I am fairly familiar with it. I have worked through all of the KX-TD1232 features and do not believe my configuration is possible.
> The KX-TVA50 is new and I am just learning about its features. Is there anyway to use the KX-TVA50 to meet my objectives? Is it possible to send a call to an extension and have it immediately answered by a Custom Service menu; giving a caller the option to connect to the subscriber's extension, go to the subscriber's voice mail, exit, or return to the operator?
Thank you.
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- inbound calls are answered by a person and forwarded to an extension
- if extension does not answer or is busy, the call is forwarded to the extension's mail box
- I do not want to use the FWW/DND button on the phone set (I do not want a user/subscriber to disable the FWD feature, nor do I want to see a red light always on or flashing on every telephone)
> We have been using the KX-TD1232 for several years and I am fairly familiar with it. I have worked through all of the KX-TD1232 features and do not believe my configuration is possible.
> The KX-TVA50 is new and I am just learning about its features. Is there anyway to use the KX-TVA50 to meet my objectives? Is it possible to send a call to an extension and have it immediately answered by a Custom Service menu; giving a caller the option to connect to the subscriber's extension, go to the subscriber's voice mail, exit, or return to the operator?
Thank you.
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