PalmPilot Professional on a Windows XP Pro computer

[gbl]

I have migrated one of our users from Windows 2000 pro to windows xp pro on a p4 clone 2.0 mhz. Rather than an upgrade she got a new computer. She was using Palm Pilot Professional, the old model made by 3com on her old machine windows 2000 on a p3 800 mhz.
(1) Can this model be connected to a windows xp pro desktop and work? If yes which software should it be running. Not sure if the current software (desktop version 2.1 and hotsync version 2.0.1) can be upgrade or if this is supported on windows xp)
(2) If yes to question 1 which Palm operating system is required (and how do I check the current installed version?)
(3) Does Palm One still support this model

Thanks for all help!

 

[jdumont]

A quick check at 3com.com has a link for palm. The link goes to palmone.com. A search for 'professional' retrieved 47 hits so you should be able to find something there.
I clicked on one and got this back: looks juicy.

http://www.palmone.com/us/support/contact/email_support.html

three simple questions to answer. Good Luck!

 

[BrainSurgery]

Question 1: Yes, it should work without any problems. You need to install the Palm Desktop and the driver for the Palm´s hotsynch cradle. You should be able to find both on the CD that followed the device. If you do not have such CD, you could download Palm Desktop from the

http://www.palmone.com/us/support/palmpilot/

website.

Question 2: There is no need to change the handhelds operating system. Just reinstall the desktop software and drivers on the Windows 2000 computer.

Question 3: I do not know if they support this device specifically. But you should anyway be able to get the software needed for it to run on your Win2k Computer