Palm Processor Defect 1

[GordonV]

I received this message from Palm over the weekend and thought I would pass it on in case others are affected.<br><br>GordonV<br><br>-Quoted Message-<br><br>Palm, Inc. is alerting customers that we have identified a <br>faulty 8 MB DRAM chip supplied by a third-party vendor and <br>used in a limited run of Palm(TM) IIIc, IIIxe, and Vx <br>handhelds.&nbsp;&nbsp;Palm, Inc. is in the process of developing a <br>diagnostic test and software patch to address potential problems.<br><br>If you purchased your Palm(TM) between <br>October 1, 1999 and June 1, 2000, stay tuned for <br>information regarding the online diagnostic test <br>that will determine if you require the software <br>patch. The test will take about 30 minutes and the <br>software patch, if needed will take under a minute to <br>install.&nbsp;&nbsp;Laboratory tests indicate that, without <br>the patch, handhelds containing the faulty chip have <br>a remote chance of experiencing data loss or an error <br>that would require a complete reset of the device.<br>The Palm, Inc. team will send an e-mail notification and <br>further instructions as soon as the diagnostic test and <br>software patch are available. Until then, please remember to <br>perform regular HotSync(R) operations as a cautionary measure.<br>For more information please visit the Support section of our web site:<br><A HREF="

http://p0.com/t.d?3kDn_2cZ=palm/support/dram"

TARGET="_new">

http://p0.com/t.d?3kDn_2cZ=palm/support/dram</A><br><br>--The

Palm, Inc. Team